Monday, June 7, 2010

More hotel tips....

This was the additional list from the same article and actually we thought some of these to be better than the first list!

1. Most of us are happy to help if you want us to tell callers you’re not registered at the hotel, or if you ask us where to park so you can’t see your car from the interstate. But we’re also talking behind your back about what you might be hiding.

2. Always request clean linens when you check in. We wash the sheets every day, but blankets often only get washed once a week. And the bedspreads? If there’s no visible stain, it’s maybe once a month.

3. In this economy, everything is negotiable. If your hotel offers a hot breakfast buffet as well as a free continental breakfast, ask if you can get the hot breakfast with your room. Very rarely will we tell you no.

4. If you travel frequently, use the same hotel each time and get to know the staff. Regulars are recognized and treated as VIPs. You could get free upgrades, discounts, and more.

5. Unless you want to pay $10 for a 5-minute call, never use the long distance. In fact, it’s best to specifically ask for it to be turned off. We’ve had situations in which housekeepers have made calls from a guest’s phone.

6. No matter how confident the reservations agent sounds, if you request a king bed, there’s no guarantee. Call the hotel directly and make the request again a few days before you travel. Then do it again on the day of. If we still don’t have one when you get there and you’re nice about it, we may comp your breakfast or upgrade you to a suite.

7. Don’t act like you own the place. Our policy is to automatically upgrade people if we’ve got the space – but I’m not going to do it if you’re snarky.

8. It seems to have gone out of fashion to tip your housekeeper. Most are paid minimum wage with the expectation of tips. Take care of them and they’ll take care of you.

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